Privacy Policy

Analyser IQ ("Analyser IQ", "we", "us", or "our") provides payout and margin analysis services for restaurant and food-business partners.

This Privacy Policy explains what information we collect when you use our website or submit a request for an audit, how we use that information, and the choices available to you.

1Information We Collect

When you submit an audit request, we may collect:

• Contact person's name
• Business/brand name
• Email address
• Mobile number
• City
• Approximate number of outlets
• Selected platform, such as Swiggy or Zomato
• Payout annexures or other files uploaded for analysis
• Any additional information voluntarily provided in the message/request field

We may also automatically receive limited technical information associated with a website submission, such as the date and time of submission and basic technical information required for security and form processing.

2How We Use Your Information

We use the information you provide to:

• Review and process your audit request
• Analyse the payout information contained in your uploaded files
• Prepare and deliver an audit/report
• Contact you regarding your audit request
• Clarify information required to complete the analysis
• Maintain records of requests and improve our service
• Prevent spam, misuse and fraudulent submissions

We do not use uploaded payout files for unrelated purposes without your consent.

3Uploaded Files

Files uploaded through the audit form may contain commercially sensitive business information.

We use uploaded files only for the purpose of reviewing and preparing the requested analysis.

Please do not upload passwords, banking credentials, payment-card information, authentication codes, or other highly sensitive personal information.

You should only upload files that you are authorised to share with us.

4Sharing of Information

We do not sell your personal information or payout data.

We may use third-party technology and service providers to operate the website, receive form submissions, store submitted files, send notifications, or provide related technical services.

These providers may process information on our behalf as necessary to provide their services.

We may also disclose information where required by applicable law, regulation, legal process, or to protect our rights, users, or services.

5Data Retention

We retain information and uploaded files only for as long as reasonably necessary to process the audit, communicate with you, maintain appropriate business records, resolve disputes, prevent misuse, or comply with applicable legal obligations.

If you would like us to delete information or an uploaded file associated with your request, you can contact us using the contact details provided on this website.

6Data Security

We take reasonable measures to protect information submitted through the website against unauthorised access, misuse, alteration or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

7Your Choices and Requests

You may contact us to:

• Ask what personal information we hold about you
• Request correction of inaccurate information
• Request deletion of information where applicable
• Ask about the handling of your submitted information
• Withdraw consent where applicable

We may need to verify your identity before acting on certain requests.

8Third-Party Services

Our website may use third-party services for hosting, form processing, file handling, email notifications, analytics, security, or other technical functions.

Those services may process information according to their own privacy policies and terms.

9Children's Information

The service is intended for business users and restaurant partners. We do not knowingly seek to collect personal information from children.

10Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, or applicable requirements.

The updated version will be published on this page with a revised "Last updated" date.

11Contact

For privacy-related questions or requests, please contact:

Analyser IQ
Email: analyseriq@proton.me